GM Service Technician Education Program

The nationwide shortage of technicians is a huge challenge for our dealers, GM, and the industry. Dealers are finding it increasingly difficult to recruit new technicians. The GM Service Technician Education Program (GM STEP) provides a way for dealerships to connect to local schools and support youth automotive education programs.

Overview:

• Dealers provide mentoring to help build relationships with students, and encourage them to continue their career path in the automotive field
• Dealers are the conduit to connect schools to the Center of Learning Learning Management System (LMS) for student/instructor access to complimentary GM-specific web/video technical training courses
• This connection provides dealers an opportunity to hire graduating students as entry-level technicians or other roles within the dealership
• Two different paths:
  • High School Program
    • Students complete curriculum to become Maintenance Inspection Technicians (MIT)
  • College Program
    • Students complete curriculum to become Maintenance Light Repair (MLR) Technicians

Below are a series of documents to help better understand and set up the program in your area: