GM Service Technician Education Program
The nationwide shortage of technicians is a huge challenge for our dealers, GM, and the industry. Dealers are finding it increasingly difficult to recruit new technicians. The GM Service Technician Education Program (GM STEP) provides a way for dealerships to connect to local schools and support youth automotive education programs.
Overview:
- Dealers provide mentoring to help build relationships with students, and encourage them to continue their career path in the automotive field
- Dealers are the conduit to connect schools to the Center of Learning Learning Management System (LMS) for student/instructor access to complimentary GM-specific web/video technical training courses
- This connection provides dealers an opportunity to hire graduating students as entry-level technicians or other roles within the dealership
- Two different paths:
- High School Program
- Students complete curriculum to become Maintenance Inspection Technicians (MIT)
- College Program
- Students complete curriculum to become Maintenance Light Repair (MLR) Technicians
- High School Program
Below are a series of documents to help better understand and set up the program in your area:
GM STEP High School Program
- GM STEP Overview
- GM STEP Dealer Activation Guide
- GM STEP - Instructor Guide to the Center of Learning
- GM STEP MIT High School Curriculum GM Dealer Training Path
- GM STEP – Adding a High School Student to the Center of Learning
- GM STEP – Setting Up MIT High School Training Path
- GM STEP Enrollment Form
GM STEP College Program
- GM STEP Overview
- GM STEP Dealer Activation Guide
- GM STEP College Takeaway
- GM STEP - Instructor Guide to the Center of Learning
- GM STEP MLR College Curriculum GM Dealer Training Path
- GM STEP MLR College Sample Curriculum
- GM STEP – Adding a College Student to the Center of Learning
- GM STEP – Setting Up MLR College Training Path
- GM STEP Enrollment Form