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Curriculum


The power of knowledge.

GM STC offers a performance-based curriculum that puts that power of knowledge into the hands of service technicians and helps them achieve their professional learning goals. The curriculum is designed to align service technician training using the latest in training technology to:

  • Reduce redundancy, time away from the job, and warranty costs
  • Improve CSI
  • Support the GM goal to "Fix it right the first time"

    The curriculum services a dual purpose. Service technicians can pursue either or both of the following:
  • Their dealer's Minimum Divisional Service Training Standards (STS)
    • Since the 1991 model year, General Motors Car and Truck Divisions have designated the service training required for a dealer to properly diagnose, repair, and service GM products. The STS Report helps the dealer identify critical necessary service training and to formulate Training Paths for service personnel.
  • The requirements for achieving GM Master Technician Certification
    • GM Master Technician Certification (MTC) is a performance-based event in which each service technician must demonstrate knowledge and diagnostic skills.  During the GM MTC, each service technician is required to solve real vehicle faults by applying the accumulated learning from ALL courses in the Certification Area. The GM MTC Assessment Program covers 11 Certification Areas.  It is administered at training locations across the country.  

Listed below are the 15 curriculum areas of the GM STC program. Service technicians can follow their desired path(s), which can vary slightly among divisions. 

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Engine Repair

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Fundamentals**

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Automatic Transmission/Transaxle

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Engine Performance

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Steering and Suspension

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Diesel Engine Performance

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Brakes

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Manual Drivetrain and Axle

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Electrical/Electronics Systems

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Body Structural Repair*

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Heating, Ventilation, and
Air Conditioning (HVAC)

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Mechanical/Electrical Body Repair

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Advanced Technology Vehicles**

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 Paint & Refinish*

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Emerging Issues

*Some or all of this training is offered through GM approved suppliers.

**This training is not a part of Certification.

Placement Assessment

GM STC offers web-based placement assessments for experienced service technicians. These assessments allow technicians to measure their skills and the opportunity to test out of course components. Service technicians who pass the placement assessment also have to opportunity to test out of the Hands-on course component by receiving a score of 80% or greater on a Performance Checklist.

Other important information to know about placement assessments include:

  • There are more than 77 to choose from.
  • They are timed.
  • Users have two attempts to pass each one.
  • They provide immediate performance feedback and training history updates.
  • They provide the ability to test out of the Hands-On course through a Checklist feature
    • When a service technician successfully completes a Placement Assessment, he/she can take the Hands-On course (if applicable). However, if the service technician is knowledgeable in the subject area, credit may be obtained for the Hands-On course component by completing the Hands-On Performance Checklist with his/her manager.
    • Each Hands-On Performance Checklist contains various tasks related to the Hands-On component. The service technician must be able to correctly perform at least 80% of the tasks listed on the checklist to receive the Hands-On component credit.



Page Last Updated August 3, 2017