General Motors is pleased to provide comprehensive training
opportunities to help you maintain competent Fleet service
personnel and achieve increased productivity. There are
four curriculum sources available for service technical
training to address your specific needs.
GM Fleet and Commercial Training
GM Service Technical College (GM STC)
General Motors Isuzu Commercial Truck (GMICT)
ACDelco
FAQs
Click here to view the GM Fleet and Commercial Job Aid
GM Fleet and Commercial Technician Training
This is classroom style training delivered by GM certified
Fleet instructors right on-site at your Fleet's location.
Existing programs are tailored for specific Fleet vehicles
and are designed for Fleet technicians. Past and current
models are featured based on the vehicles in your Fleet
and training requested.
The GM Fleet and Commercial Technician Training
Program offers:
- Customized content developed to meet the needs
of your Fleet and your specific vehicle lines
- Instructional Skills: Train the Trainer Programs
- Hands-on technical assistance during the on-site
training sessions
- Hands-on, instructor-led, "system" courses
and GM Fleet specific courses delivered on-site
at your location
|
The courses that are available fall into the following
two categories:
GM Proprietary Courses
Proprietary courses can
be delivered without fees as schedule permits if:
- Vehicle purchases are 500 in the current or previous
year OR
- GM or ACDelco parts purchases are $10,000 per
service location in the current or previous year
- NOTE: Proprietary Courses for Fleet Customers
not meeting the above criteria can be scheduled
with a $150 fee per day per student
|
Non Proprietary Courses
$150 fee per day per student
Existing instructor-led
courses available for immediate delivery are as follows:
- Allison Transmission Series 1000 (#87340.01H)
- Specialized Automotive Electrical Training
- Bi-Fuel / CNG Vehicle – Injector Based (#86240.01H)
- Bi-Fuel Vehicles – Mixer Based (#86240.02H)
- Chevrolet Impala Police Package* (#80241.01H)
- Tech II Familiarization (#83041.01H)
- Duramax 6600 Diesel Engine Familiarization* (#86340.01H)
- GM Body Controls (#88044.01H)
- GM Fuel Controls (#86044.01H)
- Supplemental Inflatable Restraint Systems (#82048.01H)
- HVAC (#81044.01H)
- Medium Duty Truck C-Series Electrical System (#85080.05H)
- Medium Duty Truck – Hydraulic Braking System
(#85080.01H)
- Parallel Hybrid Truck (PHT)*
- Electric Power Steering* (#83041.01H)
- Strategy Based Diagnosis
- C4500 – C8500 Familiarization & Maintenance
- 4T65-E Transmission Overhaul
- 4T45-E Transmission Overhaul
*Proprietary course
|
Special consultation and training needs analysis is included.
For more information, scheduling and to ensure the accuracy
of response, email all questions to Graham Jackson at gjackson1@raytheon.com
or call 1-888-541-4409 mailbox 85173.
Back to top
GM Service Technical College (GM STC)
The goal of the GM STC Fleet technician training program
is to provide to your Fleet the same high performance training
that is available to GM dealership service technicians.
The performance based content is delivered through a blended
learning curriculum available to Fleets. GM STC utilizes
the latest in training technology to effectively support
the complex and emerging training requirements for service
personnel with the objective to enhance the General Motors
technician’s ability to “fix it right the first
time”.
The GM STC utilizes a combination of delivery components
to provide highly effective and inexpensive technician training.
The different blended learning components available through
the GM STC are as follows:
Web Based Training (WBT)
/ CDROM Based Training (CBT)
- CBT Course Catalog is available online at www.gmtechinfo.com
- WBT courses are currently available to any previous
attendees of GM Training Center courses via the
GM Training Website www.gmtraining.com
- WBT will be available to additional Fleets in
the 4th Qtr of 2005
Training Center Hands-On Performance Based classes
- Delivered at 32 locations (space permitting):
- A Training Center Map can be accessed on www.gmstc.com
under “training places” in the menu
on the left
- Require prerequisite WBT/CBT and Interactive Distance
Learning (IDL) Video courses*
*A small fee may be associated with some of the training
materials. IDL Video course components, many
of which are prerequisites to Hands-On courses, are
available for purchase. Service Know How Videos
are also available for purchase although they may
not be a training requirement. Please visit www.gmtechinfo.com.
Hands-On classes, conducted by GM certified instructors
under this program, are offered on a space available
basis, providing prerequisite CBT/WBT and IDL/Video
courseware have been completed prior to attendance.
Contact one of the Regional Training Centers for more
Hands-On course, scheduling and enrollment information.
|
| Chicago |
630-323-6000 |
Los Angeles |
818-558-1620 |
| Dallas |
972-278-2196 |
New York |
914-631-4950 |
| Atlanta |
770-888-1300 |
|
|
Back to top
General Motors Isuzu Commercial Truck (GMICT)
For those GM Fleet and Commercial technicians working with
medium duty trucks, the GMICT training program has provided
thousands of technicians with the support to get the job
done efficiently and professionally. The GMICT curriculum
is a performance based program that incorporates extensive
teaching aids, technology, activities and Hands-On diagnostic
applications facilitated by experienced ASE instructors.
The GMICT training program offers 14 instructor-led training
classes available at the 5 regional GM Training Centers
located in Dallas, New York, Los Angeles, Chicago, and Atlanta.
Available GMICT
Courses are as follows:
- Tech 2 (#96088.15)
- Electrical Principles and Diagnostics (#98083.01)
- HVAC (#91085.10)
- Isuzu Manual Transmission (#94081.10)
- Eaton/Spicer Manual Transmission (#94082.10)
- 4L80E Automatic Transmission (#97081.29)
- Aisin Automatic Transmission (#97082.10)
- Medium Duty Allison Transmission (#97481.20)
- Chassis, Suspension and Power Steering (#93081.10)
- Braking Systems: Hydraulic, Air/Hydraulic and ABS (#95080.10)
- 6.0L / 8.1L Gasoline Engines (#96083.30)
- Duramax Diesel 6600 (#96082.20)
- 4H / 6H Diesel Engine Mechanical (#96086.25)
- 5.2L / 7.8L Diesel Engines Diagnostics (#96086.30)
|
- Available to Fleets without fees - space permitting
- Prerequisite courses are not required for Fleet technicians to attend
- Contact one of the Regional Training Centers for more GMICT Hands-On course, scheduling and enrollment information.
|
| Chicago |
630-323-6000 |
Los Angeles |
818-558-1620 |
| Dallas |
972-278-2196 |
New York |
914-631-4950 |
| Atlanta |
770-888-1300 |
|
|
Back to top
ACDelco
For more information about ACDelco Training and the Key Fleet Program,
please visit ACDelcotechconnect.com.
Back to top
FAQS
Q: Can Fleet technicians attend GM STC classes at the GM
Training Centers?
A: Yes, if space is available and they have completed the
required CBT/WBT and IDL portions of the course for which
they want to attend. For example, if a technician wanted
to attend the ABS Brakes Hands-On Course at the training
center, the technician would be required to first successfully
complete the CBT/WBT and the IDL, ABS Brakes courses; then
the Fleet technician would be eligible to attend the class
at the training center.
Fleet technicians can also attend GMICT classes, when space
is available. For information concerning both GMICT and
GM STC training please call one of the Regional Training
Centers.
| Chicago |
630-323-6000 |
Los Angeles |
818-558-1620 |
| Dallas |
972-278-2196 |
New York |
914-631-4950 |
| Atlanta |
770-888-1300 |
|
|
Q: Can Fleet technicians take Web Based Training (WBT)
classes and Simulations classes online?
A: Yes, if a Fleet technician has previously attended classes
at a GM Training Center, then they can go to www.gmtraining.com
and follow the instructions to login. Once logged in, a
Fleet technician can take any of the WBT or Simulations
classes offered. *Note- Your Legacy ID is typically your
Social Security Number. Use the link “what is my
Person ID” on the log in page of www.gmtraining.com
to find your GM Training Website Person ID and to reset
your password.
If a Fleet technician has not attended a class at a GM
Training Center previously, then the technician will need
to setup a GM Training Website ID. Please contact your Fleet
administrator for your log in or submit a request to Graham
Jackson gjackson1@raytheon.com.
Q: Who do I contact for more information?
A:
Graham Jackson
GM Fleet & Commercial Training
1-888-541-4409 mailbox 85173.
gjackson1@raytheon.com
For inquiries about GM STC or GMICT training contact
the appropriate Training Center
|
| Chicago |
630-323-6000 |
Los Angeles |
818-558-1620 |
| Dallas |
972-278-2196 |
New York |
914-631-4950 |
| Atlanta |
770-888-1300 |
|
|
Back to top
Page Last Updated October 27, 2007
