The GM STC certification programs reward and recognize
service technicians who demonstrate superior knowledge and a strong
commitment to training. The programs include Master Technician Certification
and World Class Technician status.
To achieve Master Technician Certification, service technicians
complete a one-day performance based assessment that uses knowledge
acquired from the their Training Path courseware to test their
ability to diagnose, troubleshoot, and identify vehicle faults.
The benefits to service technicians for participating in this
program include:
The personal satisfaction of gaining knowledge and demonstrating
technical ability
Recognition as a respected resource in the dealership for
having completed the Training Path courseware courses and assessment
Award of a certificate and patch, which can be proudly displayed
Recognition of achievement within the GM Mark of Excellence
Professional Service Guild
A Preparation
Guide can also be downloaded during enrollment for the
assessment.
World Class Technician status is the ultimate achievement for
GM service technicians. A service technician can achieve GM World
Class Technician status in two areas: Mechanical and Body. Both
can be achieved when a service technician successfully completes
all related training and the appropriate Master Technician Certifications.
